Public Agency at WMCAT started with the goal of seeing opportunity, equity, and innovation flourish in our region.

Over our 15-year history, West Michigan Center for Arts + Technology (WMCAT) has invested in creating equitable access to opportunity. We launched Public Agency at WMCAT in 2016 to better point our efforts externally toward community challenges and solutions. Public Agency is a human-centered design consultancy within WMCAT that helps organizations foster a culture of equity, action, and innovation. We have a portfolio of work at the intersection of equity and innovation with grassroots organizations, businesses, and public entities locally, statewide, and nationally.

Our Services


Learn new ways of listening to customers, identifying unspoken needs, framing opportunities, designing more equitably, and quickly testing ideas. 

Project-Based Coaching + Engagement

Apply our equity-centered design process to a current challenge as the foundation for learning for your team. Understand the aspirations and values of the community you serve. Engage and amplify all voices.